Kowiki vs Document360: Internal vs External Documentation
Document360 is purpose-built for creating public-facing documentation - help centers, API docs, and knowledge bases for customers. Kowiki is focused on making your internal cloud documentation accessible in Slack and Teams.
They serve fundamentally different use cases.
The Core Difference
Document360 is a documentation platform. You create content within it and publish it as beautiful public-facing documentation sites.
Kowiki is a knowledge access layer. It connects to Google Drive, Dropbox, and OneDrive and makes those internal docs searchable and browsable in Slack and Teams.
Slack & Teams Integration: Interface vs Widgets
Kowiki provides native interfaces:
- Slack App Home: Browse folders, search documents, read content
- Teams Tabs: Embedded wiki views within Teams channels
Document360's Slack integration is more limited:
- Search widget to find documentation
- Notifications when articles are updated
- No native browsing interface
Document360 has no Microsoft Teams integration.
Where Kowiki Wins
Native Chat Platform Interfaces
Real, browsable interfaces in both Slack and Teams. Your team accesses internal knowledge without leaving their chat platform.
Works With Existing Docs
If your internal documentation is already in Google Drive, Dropbox, or OneDrive, Kowiki makes it accessible without migration.
Multi-Source Search
Search across all your connected cloud storage platforms from one search bar.
Internal Focus
Kowiki is built for internal team knowledge access, not public documentation.
Where Document360 Wins
Public Documentation
Document360 creates beautiful, SEO-optimized public documentation sites for customers.
Documentation Authoring
Powerful editor, versioning, localization, and analytics designed specifically for documentation.
API Documentation
Built-in support for API documentation with code samples and interactive elements.
Knowledge Base Analytics
See what customers are searching for, what articles they're reading, and where they're getting stuck.
Professional Templates
Beautiful templates designed for help centers, product docs, and API references.
Pricing Comparison
| Plan | Kowiki | Document360 |
|---|---|---|
| Pro | 79/mo flat | $99/project/month |
| Enterprise | 399/mo flat | $249/project/month |
Document360 charges per project (documentation site). For teams with multiple products, this can add up quickly. Kowiki's flat pricing covers all your internal documentation.
The Bottom Line
Choose Kowiki if:
- Your documentation is internal, not public-facing
- Your docs already live in cloud storage
- You want native Slack and Teams interfaces
- You need multi-source search across cloud platforms
Choose Document360 if:
- You need public-facing documentation for customers
- You're building a help center or API documentation
- You need versioning, localization, and analytics
- You want professional documentation authoring tools
- You're creating customer-facing knowledge bases
Many teams use both: Document360 for customer-facing documentation, Kowiki to make internal Google Drive documentation accessible in Slack and Teams.